Return policy

Return policy

Information about your cancellation right.

At BAS Tyres we prioritize serving the best customer service we can. We believe it is very important that all of our customers are satisfied with our service and delivered goods, that is why we offer every customer to be able to return their goods without reason of return for a full refund. You got the right to cancel this contract without a reason of return, within fourteen days.

When purchasing any product there is a notice period of fourteen days, starting on the day when you or a 3th person is named, not including the carrier, took possession of the product. In case the purchased products are being send in separate shipments, the deadline will be on the day of receiving the last goods; if the contract of delivery of goods contain multiple delivery’s or parts, then the deadline will be on the day of receiving a partial consignment;

In order to exercise your right of cancellation, you must inform us of your decision to cancel this contact with a clear statement (by e-mail or by phone). You can do this by the following information:

BAS Tyres HQ, Mac Arthurweg 2b, 5466AP Veghel, E-mail: info@bastyres.com, phone: 0413 371 104

It is important that you send the notice on time to meet the deadline.

Revocation Effects

If you cancel this contract, we will refund all you have send us, without delay and within fourteen days from the date we receive the notice of your termination, costs that will be made in the refund process are for your own costs. When we refund we use the same payment method that you used or an alternative. You will never pay extra costs for this refund.

You are supposed to send us the goods yourself. These costs are for you. We are not responsible for the costs made in this process.

In case of deterioration of the goods, you need the pay compensation only if the deterioration is the result of unnecessary treatment, other than for state examination, characteristics and functioning.

Link to model form for revocation

 

End of information about the right of cancellation

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